Frequently Asked Questions

Here are some of the most common questions about our AI-powered digital assistants. If you have a question that’s not covered here, feel free to reach out to us directly.

How do the Digital Assistants differ?

Each digital assistant is specialised in a particular area of finance or regulation, with unique knowledge bases and instructions tailored to their expertise. For example, some focus on UCITS compliance, while others specialise in global market operations or investor communications. These differences ensure that you get the most relevant and accurate guidance based on your specific needs.

Can one digital assistant access all content?

Yes, we can configure a single digital assistant with access to all relevant documents in one comprehensive knowledge base. This allows the assistant to provide well-rounded advice across multiple areas, though there are some limitations on the number of data tables that can be accessed at once.

Can multiple assistants access the same content?

Yes, multiple assistants can share access to the same knowledge base. However, each assistant can only connect to one knowledge base at a time. This setup allows different assistants to focus on specific areas while still accessing shared information.

What are the costs associated with the digital assistants?

The cost structure includes a storage fee for the knowledge base, calculated at £0.10 per GB of vector storage per assistant. This storage is highly efficient, as the vector store is much smaller than the raw document size. In addition, there are usage costs based on the length of the input and output during interactions.

How secure is my data with the digital assistants?

Your data is fully secure and private. Each digital assistant operates without accessing or storing your personal data. Data persistence is only for session continuity, ensuring a seamless experience without compromising your security.

How do I choose the right digital assistant for my needs?

Review the expertise and overview of each digital assistant on our “Meet Our Digital Assistants” page. Choose the assistant whose specialisation aligns with your current requirements. If you’re unsure, you can always start with a more general assistant and be redirected as needed.